State Bank Of India [SBI] — Pathetic service from SBI

Address: Chittorgarh, Rajasthan, 312001

Hello,

This is Anil Mehta. I applied for a home loan in SBI with as a co-owner my wife Shweta Mehta (she is currently pregnant and went to my home town chittorgarh, Rajasthan for delivery) . I submitted all documents to SBI branch, ghatkoper, Mumbai and i completed all of the formalities/verification including all of my signs, and now for just my wife's sign bank send all documents to SBI branch, Chittorgarh on 27th March, 17.

At chittorgarh branch the person(Chandra prakash upadhyay) to whom the mumbai sbi branch send documents received file on 30th March, 17 but after a lot of time i called and asked about courier and request him to please check as i have urgency but don't know why he was continue saying that i didn't received any file even when we verified from courier service then he accept that he received but he didn't open it. When we ask them to open he said "meri marji hogi tab open karunga" and kept my old father and my 8th month pregnant wife to just like without reason ! what the hell kind of service this is ?
He was even not talking properly with my father and the worst part is the bank manager was also supporting him.
They are public servant but on call he was talking like he is god o[censored]s and we are beggar asking something from him.

Thanks
Anil