State Bank Of India [SBI] — Payment deduction

Address: Hisar, Haryana

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Dear customercare,

I need your urgent action on this. I have paid 1512.75/- for two times through punjab national bank debit card. Both time payment deducted from my account but payment status shows failed.

First transaction details:
Application reference number:
Given name: mohit verma
Service type: fresh
Type of application: normal
Fee (Rs.): 1500.00
Transaction date :[protected]Around 1pm)
Payment status (Internet banking) failed
Bank statement desc: to ecom[protected] passport_sewa_mop

Second transaction details:
Application reference number: 17-[protected]
Given name: mohit verma
Service type: fresh
Type of application: normal
Fee (Rs.): 1500.00
Transaction date :[protected]Around 10 am)
Payment status (Internet banking) failed
Bank statement desc:to ecom[protected] passport_seva_mops

Not able to reach the sbi customer care. I tried reaching the number[protected] no. Of times but not reaches.