State Bank Of India [SBI] — payment failed at nios but amount deducted

suiam

from Kolkata, West Bengal

Aug 26, 2017

Website: dled.nios.ac.in

Dear sir,
I was filling up form of d. El. Ed teacher training form at dled. Nios.ac.in and had made a payment of rs 4511.80 by using my sbi net banking and through citrus payment gate way while making payment. It said that"your transaction not be accepted due to following reasons" "transaction succesful".

The payment at sbi was successful but at nios failed.

So i request you to please refund it to my account

I am giving details kindly look into the matter and do the needful at the earliest.

Name - b suiam

A/c no.[protected]

Ifsc-sbin0rrmegb

Mobile-[protected]

Sbi payment ref no - [protected]igabxbhe

Nios ref no. D[protected]
Citrus ref no. [protected]
Payment date - 26/08/2017

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Aug 27, 2017

Updated by suiam Dear sir,
I was filling up form of d. El. Ed teacher training form at dled.nios.ac.in and had made a payment of rs 4511.80 by using my SBI NET BANKING and through citrus payment gate way while making payment. It said that"your transaction not be accepted due to following reasons" "transaction succesful".

The payment at sbi was successful but at nios failed .

So i request you to please refund it to my account

I am giving details kindly look into the matter and do the needful at the earliest.

Name- B SUIAM

A/C no.[protected]

IFSC-SBIN0RRMEGB

Mobile-[protected]

SBI Payment Ref no-
IGABXBHEX6

Nios Ref no. D[protected]

CITRUS Ref no. [protected]
Payment date - 26/08/2017

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Comments

Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Sep 17, 2017

Hi,

We would like to inform you that the Merchant Txn Id[protected]_031452_D[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team