State Bank Of India [SBI] — payment issue

Address: Gurgaon, Haryana, 122001

I paid my sbi cr card no [protected] payment on 15.09.2017
From icici bank ratan garden gurgaon -122001 saving acc. No[protected] cheque no 030350 on record /proof ie bank statements proves.
Inspire of my request to rectify your mistake your collection center is after me. My ref no is[protected]. Bank statement clearly shows that i had made this payment but according to this reference feedback sbi deny this payment.