[Resolved]  State Bank Of India [SBI] — payment not transferred but debited one lakh for more than 24 hours for imps service

Address: Bangalore, Karnataka, 560075

Website: onlinesbi.com

Hi My name is himabindu parlapalli i did 1lakh transfer from my account ((Account Number : [protected] through IMPS to my husband account a/c no: [protected]

Payment not received 1 Lakh transferred from SBI anywhere app using IMPS amount debited from my account but not credited used IMPS to transfer

the amount is deducted from my account but not credited to my husband account i called SBI netbanking they said it will get credited automatically after some time i have waited more than 24 hours but still not credited to either of the accounts.

i called again SBI they are not willing to take complaint and i asked where is the money getting reflecting it is with SBI which account he is saying this is the system fault system fault is not resolved and the service is IMPS which should happen immediate rather than that more than 24 hours they are denying to take complaint and denying to resolve the problem simply saying system fault.

who will fix the issue and when will they fix the issue no answer from the complaint department the answer is system will refund immediately.

after 24 hours system is not refunded that means there is some thing fraud with the bank or branch they are holding the customer money which is not a small amount.

Following is the transaction details
4 Jun 2018 TO TRANSFER-INB MBS
Ref No./Cheque No.UT23444164 TRANSFER TO [protected]
amount : 1, 00, 000.00

not credited to other SBI account [protected] Name Suman Mallela

both the accounts are SBI and same branch JEEVAN BHIMA NAGAR

email : [protected]@gmail.com
mobile : [protected]/[protected]

after fighting with SBI they launched the complaint with out resolving the problem
Complaint Number : [protected]

Account Details of Sender: date of transfer 4th Jun 2018
Account Name : Mrs. HIMA BINDU PARLA PALLI
Address : # 476 GR FLOOR 6TH MN 7TH CR
JAGDISH NAGAR, BANGALORE-560075
Account Number : [protected]
Account Description : SBCHQ-GEN-PUB-IND-NONRURAL-INR
Branch : JEEVAN BHIMA NAGAR