State Bank Of India [SBI] — payumoney amount deducted from bank account for failed transaction but not refunding back

Address: Mohali, Punjab

The payumoney.com payment gateway has deducted an amount twice from my bank account for a failed the transactions that i have made for chandigarh university's cuims. Cuchd.in online fee payment gateway, now the payumoney is not refunding me the deducted amount back to my account, i am waiting for last 4 5 days and also i sent emails but i didn't get any response from your side. Now i want the deducted amount back to my bank account as soon as possible.