[Resolved] State Bank Of India [SBI] — payzapp transaction failed refund my sbi credit card money

Surendrji

from Jaipur, Rajasthan

Sep 1, 2017

Address: Jaipur, Rajasthan, 302019

My payzapp account mobile no: [protected]. On 01/09/2017 i tried to add an amount of 5000 to my payzapp wallet with credit card. Amount is debited from my credit card. Transcation failled but not credited in my payzapp wallet. Please check my transactions once. Customer care is not responding, and toll free number is always busy.

Pls help me
Thax

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Oct 20, 2017

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2017

State Bank of India [SBI] Customer Care's response Dear Customer, Thanks for sharing your details. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.