[Resolved]  State Bank Of India [SBI] — penalty charges twice on non submission of rc copy

Address: 560102
Website: www.onlinesbi.com

Bought dzire car and took loan from sbi while visiting the bank no information was given that rc copy has to be submitted. Every month before the due date bank gives notification on due emi but no notice was given for rc copy submission. Straight away charges were put. Firstly no information prior to levying of penalty charges for non submission of rc copy. Visited the branch submitted the copy of rc again the charges has been levied the next month.
Communication is received for emi but not for submission straight away charges are levied.
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Oct 31, 2018
Complaint marked as Resolved 
Call came from the branch manager with assurance and commitment.
State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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