State Bank Of India [SBI] — pension not received

Address: Mathura, Uttar Pradesh

My husband Lt. SH. Sodan Singh was retired from Indian Army ASC Core. He was receiving his pension for the same under pension account no. [protected]. Unfortunately he died on 28/10/2016. The information of his death along with death certificate and required documents was provided to the Soldier board, district Mathura and State Bank Of India, branch Magorra, District Mathura. But even after completing all the required formalities i haven't received any pension after his death. The survival of myself along with three members of my family are fully dependent on that pension. Right now i am under loan from various persons and its threatening my livelihood. I have visited several times personally SBI Centralized Pension Processing Center, Chandni Chowk, Delhi to get their assistance in the matter. But I haven't got any relief so far.
Please do the needful and release my family pension along with the arrears of OROP(one rank one pension), So that i can sustain my livelihood.

Regards,
Orumula Devi,
W/O Lt. NK Sodan Singh,
Regimental No. 13868909Y
Village:- Makhera,
P.O. Koshi
Via. Magorra,
Dist. Mathura, UP