State Bank Of India [SBI] — pension not released

Address: Agra, Uttar Pradesh, 282007

I, Ex.Sub.Berandra Kumar (JC380548P) has got my pension order in March 2018.
PPO No.[protected], has mentioned CPPC from State Bank Of India Branch- Lucknow.
Whereas when I have been to SBI Raja Ki Mandi branch Agra(U.P West), for the followup of my pension, I came to know that my account is under the headship of CPPC SBI- Chandni Chowk (New Delhi).
So I want you to help me with the issue as i had made all efforts and changed it to CPPC Chandni chowk and also had sent a copy of the same to the bank via post from PCDA ALLAHABAD. i also had sent my life certificate and undertaking certificate to your bank via post from SBI AGRA( raja ki mandi). So please kindly look into the matter and help me with the same by releasing my pension amount.
Thanking you.