State Bank Of India [SBI] — phone not reachable/answered

Address: Saharanpur, Uttar Pradesh, 247001

My sbi branch never receives phone. Either the number is not reachable or they don't pick up the phone. Sometimea we simply want to contact the branch regarding of our papers has been arrived or not, but no one answers the phone, we to go to the branch and if papers are not arrive we have to left the branch empty hands, and then this repeats. I simply want bank to receive the phone or if no is not correct, please update the phone no in passbooks as well as online, so that person.
Branch code is -06688
Phn no is - [protected]
Chilkana road, saharanpur-247001
Uttar pradesh.