State Bank Of India [SBI] — ppf account closure and balance transfer

Address: Kolkata, West Bengal, 700084

I have tried unsuccessfully innumerable no. Of times to transfer my balance in ppf a/c - [protected]. I have not received the cheque book which i had applied for as well received no intimation confirming balance transfer to my sbi account. Repeated complaint to sbi branch official, branch manager @ garia had not yielded any results. Till date inspite of continuous followups with nearly all concerned, visit to branch etc, my problem has not been resolved. I am in need for finance and surely this is my hard earned money which i am asking for. However due to poor customer friendliness of sbi, customers like me are suffering for no fault of their.