State Bank Of India [SBI] — problem in getting documents for closing my loan account no. [protected]

Address: 121006

Dear sir,

I want to close my loan account no. [protected] which is with sbi, sector – 7, faridabad branch.
I visited sbi, sector 7 branch yesterday, as per the help desk, only branch manager can give the loan closure amount documents. She didn’t received the application.
Today again i visited bank, after much discussion, mr. S. S. Aggarwal taken my application & said approval will be give by main branch sbi sector 16 faridabad.
He said process will take time. Already i have lost my 3 leaves in this.

I requesting all senior person of sbi, pl stop harassing customer, if i wish to close my loan account, why i am not been provided required documents in time.
For getting lod (List of documents, i have already wasted 22 days.

Why should i pay high interest of 15.5% when i have other option available with me.

Pl do needful so that i could get loan closure amount detail as soon as possible.

Thanking you.

Sincerely your,

Rajesh sharma