State Bank Of India [SBI] — refund amount not credited

Address:

76.015

Hello team,
I raised a mail to mail id: agmcustomer. [protected]@sbi.co.in on 22 oct, but there is no revert till now.

There is a refund from yatra with the reference number

"the refund reference number (Arn/rrn) :
74766518294841936225988
It has not been credited yet.

IRCTC has raised a refund on 22 oct and not yet processed in my account.

Please check. And, let me know asap where it is.

Attached below is the screenshot of irctc mail in which it says that the refund had been raised and if not credited with in 7 days then check with bank.

Thanks,