State Bank Of India [SBI] — Refund by Amazon not reflected in my savings A/c

Address: 752050

Website: SBI

To,
The Chief Branch Manager
State Bank Of India, JATNI
Main Branch

Subject: Charge dispute "Refund never processed"

Dear sir

A refund of 1033 rupees was successfully processed on 08 March 2017 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also contacted state bank of india main branch, JATNI and all the details including the unique transaction reference number given but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

kindly go through the charge dispute, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
Thanking You
DURGA PRASAD SAHU
SBI AC NO.[protected], JATNI, ODISHA