State Bank Of India [SBI] — Refund has been initiated by amazon but still not received

Address:

bhanupratappur district kanker

I had ordered in amazon.com at 26 jan and at 27 jan i had cancelled order and after for min i got email of amazon there has been written that your order has been cancelled and you refund will send within 3-5 day but refund did not receive amazon customer service says that your refund has been applied at 29 jan they says you should contect your bank and they send me reference number bank did not respond till now it has been 12 day
reference number/Transaction ID - 39M2LNKF386
Settlement verification code for this authorization is 926074.
sbi bank branch code 2832