State Bank Of India [SBI] — refund issue refund never processed

Address: 333026

Website: www.onlinesbi.com

The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 3895 rupees was successfully processed on 19th july 2017 to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund referance number - igabomkor6
My account no is [protected]
Ifsc sbin0005103