[Resolved]  State Bank Of India [SBI] — Refund not credited after 2 months

Address: Palakkad, Kerala, 678681

Sir,

I have not received my refund amount of rs. 2454/- even after 2 months since it was processed.

My a/c no is [protected] & ifsc code - sbin0070410.

Please find the details below :

"in response to your query, we have checked our records and found that the refund procedure has been completed for the order number: nh[protected]c01 & cc avenue ref no ccaed1aak933 for inr 2454.00 on[protected]:15:03.86. Rest assured, the amount will get credited back to your account as per the bank's procedures.

Request you to kindly get in touch with your card issuing bank with the following details,

Txn. Ref. No.[protected]

Rrn number[protected]

Authorization code - 685301

Ccavenue ref no - ccaed1aak933

Best regards,

Arbaaz khan
Customer support executive
India: avenues india pvt ltd
Plaza asiad, level ii, s. V. Road, santa cruz (West), mumbai 400054. India.
Phone:[protected] ext : 402 customer queries: 401/402/403/404
Fax: +[protected]

Email: [protected]@ccavenue.com
Visit us at www.ccavenue.com/india"
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Jan 7, 2021
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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