State Bank Of India [SBI] — Refund of SBI Rupay Utsav Prepaid card not received

Sandolla Dasharath

from Hyderabad, Telangana

Address:

Hyderabad

Sir,

I have made a transaction worth 1648 and the details are Transaction of INR 1648.00 made on Prepaid Card XXXX7801 at ECommerce/FKPAYMENTS /Mumbai /[protected]/ on Sat Jan 30 20:20:24 IST 2021.

Further, cancelled part of the order worth Rs 1230 and the refund for the same was processed by Flipkart. Refund ID is -Refund ID - CR21013022580419581855302.

But till date no communication was received from SBI with regard to refund amount.
SBI RuPay Prepaid Card Number: [protected]
Registered Mobile Number: [protected]
Card Type: Utsav Card Platinum.

Thanks and Regards
Sandolla Dasharath

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 02, 2021

Updated by Sandolla Dasharath Even after multiple times mailing/ contacting customer care no help was made.

Feb 03, 2021

Updated by Sandolla Dasharath No proper mechanism is there in SBI to resolve SBI UTSAV CARD issues of refunds. No help was made to me till now.