State Bank Of India [SBI] — Refusing to create a new account

Address: 560008

Hi, I was interested to create a new account in SBI, since there's a good name for its service across India. But after today's happening in SBI - Halasuru branch( code: 01824), If felt, that which I heard about this Bank was all Lie. Why Do Chief Manager needs to know, why do I need to create account in SBI, if I hold account in another bank. And can you guys define a universal valid address proof required to create a account. And Why do chief manager make such a backward against the Axis Bank passbook submitted as a proof of Address along with the transaction details. Why do Manager approves my submitted proofs and chief manager rejects, who is not aware of the process Manager/Cheif Manager. Who is the priority, your company Auditing/ the customer who waits to create a account or waiting for other transaction. If you guys have auditing, please provide a general announcement that BAnk will remain closed for customers on behalf of auditing. Even before, in one instance of my collegue, only after raising a complaint, they have transferred the address from Chennai to this same Halasuru branch. Atlast moral of the story, Service is pathetic and I am rejecting SBI bank account creation.