State Bank Of India [SBI] — regarding money debited

I have used my atm card to withdraw money but due to server problem money is not withdrawl n got slips of transaction not responding but after some time i withdrawl money fron another atm bt mini statement shows all money debited which i tried during server problem.1 transaction money is refunded but other 4 transaction money is still not refunded. I complaint in sbi customer care bt there system is not showing tat debited detail while my passbook showing all transactions in debited money.