State Bank Of India [SBI] — regarding resolution of problem faced in transactions in a/c.

Address: Jodhpur, Rajasthan

Website: www.sbi.com

Why one should keep his money in bank? I have a saving a/c in sbi, branch - national law university jodhpur. I cannot withdraw money from it by either - cheque at branch or atm at the crucial time i need it urgently. My amount is deposited in bank a/c in form of mod (Fd). I want to close it prematurely but i am unable to do it despite trying so many times both online and by visiting the branch for manually closing it. I have tried going twice to the branch and many more times online. What right does the bank have to restrain me from withdrawing my own hard earned money? I am extremely disappointed and frustrated with the inconvenience caused. Doesn’t it the duty of bank to resolve this problem immediately?
Tulja paliwal