Date :[protected]
hyderabad.
Sir,
When i saw the on line statement of fd, i found that the maturity amount is shown less. then i contacted the local branch and enquired about that. it was told that, fd is under lien w. r. t credit card issued to me. my credit card has been blocked long ago (2012 /13). i am not using the credit card since then and validity also completed on 03/2015.
as per the bank instructions i have approached the local sbi credit cards branch office @ begumpet, hyderabad. the concerned has verified the card and said the request for release is not given. so, he has taken the action and said the fd will be released from lien within 10 days. after 10 days you can update your fd. i have waited for 15 to 20 days and contacted the sbi local branch and checked for release fd from lien. the officer has told that, it is not yet released.
then i have called the customer care and requested him to see that is there any input for release of fd from lien. he said, no request. then, i told him to put a request for release of fd as credit card is already not in use/blocked. he also told us to wait for 10 days.
when i cancelled the credit card, my lien should get released immediately. procedures are not streamlined. while giving credit card, humble request faces are shown and attach the credit card even though it is not required by us. when releasing the same you ask lot many procedures etc. why not same attitude should be shown as it was while giving the card.
sir, already 3 to 4 years passed. please release the same at least now. take this as a request for release of lien on fd for credit card.
Thanking you sir,
(vemula sarada)
Credit card no. [protected], validity completed : 03/15.
Sbi, railway station, boudhanagar, warasiguda branch, secunderabad, telangana-500061, ifsc code:sbin0012916
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