State Bank Of India [SBI] — requesting for refund

Respected sir,
I had paid redbus through bhim upi app, the payment got debited but they did not get it. I immediately contacted their customer care and was told to contact sbi customer care. However even after complaining through online, email to upi support and calling the customer care. I am yet to receive my money even after two months.
My account number: [protected]
Transaction id:[protected]
Date: 23 july 2017
Time: 12:57:50
Kindly help me
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State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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