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State Bank of India [SBI]

State Bank Of India [SBI] — rs.499 deducted as sms charges

Address: Thiruvananthapuram, Kerala, 695014

Around 29 rupees is the yearly SMS charge for a normal savings account in SBI. But an amount of 499 rupees is deducted from my account saying that it is ATM/SMS charges. In the message I received, it is written that the amount reduced is SMS charges. I have even complained about the same in the branch. But no one knows what happened. Kindly help me in getting this money back to my account.
The SMS I received is like below :
"Your AC XXXXX383697 Debited INR 499.50 on 01/05/18 -SMS CHARGE ."
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    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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