State Bank Of India [SBI] — rtgs return

Address: 560079

From date : 23.09.2017 shashikanth,
Flat no.301, 3rd floor,
R. R. Arcade, no.239, 7th d main, 3rd block, 4thstage,
Basaveshwaranagar, bangalore – 560079
Sir/ madam,
Ref: joint account no [protected] sbi, rajajinagar branch, bangalore 560010.
Subject: request to make rtgs for rs.3, 00, 0000/- on 22/09/2017 at 3.30p. M to shree shashi enterprises bearing a/c no [protected] union bank of india, malleshwaram branch, bangalore. From our joint account bearing no [protected] vide cheque no 787830 dated 22.09.2017 for rs 3, 00, 029.50.
With reference to the above i shashikanth joint account holder above said account i had given cheque for rtgs at 3.30 p. M one person has passed and send it for officer approval iwaited for more than half an hour to get utr no but he has not given. Three to four times i went to his counter he has not given after words i got urgent work i went. (You can see in bank cc camera footage).
Then i received call from bank at 6.26p. M saying that my signature is not showing in system so we are returning the same. I shocked to here that message because since from the opening of our joint account maximum transactions are made by me only. After 6.28 pm i received message to my mobile no [protected] you’re a/c xxxxx137773 has been debited with inr 3, 00, 000.00 on 22/09/2017 towards rtgs with utr sbinr[protected] send to shree shashi enterprises ubin0539201 again another message at 6.29 p. M you’re a/c xxxxx137773 has a withdrawal by cheque of rs 3, 00, 029.50 on 22/09/02017avl bal rs.3, 13, 968.00, again 6.30 p. M another message rtgs txn with utr sbinr[protected] for inr 3, 00, 000.00 is returned and credited to your account on 22/09/2017. Pls contact branch for details.
I do not know why he is intentionally returned after 3 hours and he would call me to submit any document for the signature or else our opening for our account is in the bank he could have referee our application of opening account. Earlier he would have said i can make alternate arrangement to make payment to the party. So without having any other alternative i am writing this letter via email, and hope my request will be considered on priority basis.
Regards,
Shashikanth
Mobile no [protected]
Email [protected]@gmail.com