State Bank Of India [SBI] — savings account closure charges-acc no.[protected]

With reference to the above, i wish to inform that i was having a savings bank account c-1/201 for over 4 decades and this no. Has been changed into bank master number and finally core banking number as [protected]. The said account has been serviced by state bank of india, saidapet bazaar branch (Code no.02266).

As i was not using the said account for a long, i had decided to close the account and i gave the closure letter to the branch manager on 17th april 2017.

To my shock, an amount of around rs.577/- has been recovered as closure charges. Immediately i sent an email to the manager. He informed me that the closure charges are w. E. F.01/04/2017.

On referring to the service charges in the sbi site, these charges are applicable only for those having the savings account with personal banking business unit branches and not for those having basic and small accounts opened. The saidapet bazaar branch is just a normal branch and they should not penalize the general public. Nowadays, state bank of india is servicing only the affluent society and does not care about the middle/lower middle class category of people.

Hence, i request you to kindly look into the matter and do the needful at the earliest