State Bank Of India [SBI] — sbi bank silent on my complaint - ref id 680222

Dear sir,

I have raised a complaint with sbi bank but its been 5 days that i am yet to receive a revert from the concerned bank.

My complaint no, ticket no is appended below for your perusal

Auto acknowledgement from sbi contact centre [] {680222}

(Complaint no - [protected], [protected], [protected], [protected])

I am a sr. Citizen and my hard earned money of rs 37000 has been withdrawn without my knowledge via atm transaction. I am shocked that my atm card is with me while the money has been withdrawn from another bank atm (Indusind bank) and that also from a different city and state (Jaipur, rajasthan).

If my money is not safe in bank like sbi then where am i supposed to go or what to do.

Request your intervention for getting my money back.

Regards
Mrs. Subrata sengupta
[protected]