State Bank Of India [SBI] — SBI Card which is not getting closed

Dear team,

I had sbi card no: [protected], during 2007. I have paid the amount till august-2007 and tried to reach to customer care to close my card for around one year through mails, and called customer care there is no response. But during that time i have paid all the amount, it is due to annual charges and some insurance which i did not approve.

Recently after around 9+ years i have received a call from sbi team asking to pay the amount 15, 000.

Please help me to close the card, i do not want to affect the cibil score because of this, same time i may not able to pay the amount which i did not agree/approved.

Attached related mail for reference.

Thanks & regards,
V. Sivakumar
Mobile: [protected]