State Bank Of India [SBI] — SBI collect fee payment failure but amount deducted

Address: Betul, Madhya Pradesh, 460661

Website: onlinesbi.com

My name is gaurav mahate. I am a btech student in nit trichy. When i paid semester fees for my fourth sem via sbi i collect on 6th january 2015, after waiting for so long and entering otp the page showed transaction status failure but the amount was deducted from the account. Since the amount was deducted i did not look into this matter for cross examining. Now i am in fourth year and during no-dues i was brought in attention that the amount was never creditedd to college account. I paid total inr 21861.24 and the reference number du09730799. Kindly look into this matters as the payment status would withheld my degree. I want the funds to be refunded to my account.