State Bank Of India [SBI] — sbi credit card -[protected]

Address: Gurgaon, Haryana, 122001

This is a problem since last year with sbi credit card.

I was offered a card without any joining fee. I got 2 statements before the credit card was delivered to me and as soon as i received it got blocked.

After that i was told that i need to pay joining fee, in spite of confirming by sbi on phone that no fee should be paid. And again my card was blocked.
In the month of january 2017, i agreed for a lower value card, but sbi guys dont repoly for 15-20 days even after promising to response in 8 working days.
These sbi people kept on levying late fee and other financial charges inspite of agreeing on paying the amount what i have used.

I got threatening calls from collection department on saturday and sundays.

Now, after going through all the process, i was offered for reinstatement of the card. I paid 25900 instantly and later they cheated me by mentioning that it was only 70%of the amount (In spite of promising that i need not pay anything else.)

Again after receiving the card, i told them i am ready to pay the usage, but kindly refund all the late fee and financial charges as committed by them.
They again blocked the card and i again starting getting threatening calls from sbi.

Now, i have emailed nodal office and chairman 2 weeks for which i received automated response of 8 days reply which has not happened.

I emailed last week to ceo and customer head service for which i supposed to receive a reply in 2 days which again i haven't received.

I am maintaining the same stand of paying the amount used by me instantly after confirmation from your end on refunding the other financial charges.