State Bank Of India [SBI] — sbi credit card complaint

Address: Hyderabad, Andhra Pradesh, 500012

Website: [email protected]

Dear sir/madam,

I am using sbi credit card. Recently i have transferred my other bank credit card out standing to sbi card, at that time i have asked for 6 months period which they have mentioned 7.5% rate of interest.

Next month onwards they are showing total amount due, when i called up them they said with in 6 months i have to complete, that is the procedure. At that time they have confirmed that i have to pay around 13000/-. Then i have paid 30000/-. Based on their word.

Next month i have received statement with around 3000/- interest/penalty etc. Again called up to customer care. They are telling that unless i complete total payment penalty will apply. Also confirmed that as per their rule apart from my conversion other purchases which i have done also applicable for interest & penalty.

Same month i have completed total outstanding (More than that). Next month statement i have received again 2000/- of interest/penalty. When i called up they are telling that i have made 104/- less payment so that penalty charges have been applied.

I want to approach on them legally & close the card. My contact number is [protected]. Stationed at hyderabad. Please arrange your contact details or guide me for the same.