State Bank Of India [SBI] — sbi credit card department

Address: Kolkata, West Bengal

Website: www.sbi.com

I have applied sbi simply clock visa credit card application number[protected]
i got an call from [protected] this number and said to me that i am eligible for this card and he asked me my pin code -731101 and my city - suri, dist - Birbhum, Westbengal, and said service available in my location and sbi agent will come and pickup my documents, but today i got an call from another person from sbi bank kolkata branch mobile number [protected] and said that my pin code is not serviceable and there agent will not pickup the documents, what is this? if you don't have service in my location why first told me that my pin code serviceable,
in my location already have sbi bank branch. i need confirmation of my application.