[Resolved] State Bank Of India [SBI] — sbi credit card hacked or fraudulent transaction on sbi credit card

Suseel Chinnam

from Hyderabad, Telangana

Aug 14, 2017

Address: Hyderabad, Andhra Pradesh, 500072

Dear Sir,

I am the SBI credit card holder, my name is Suseel Chinnam, on 8th august, My card got charged by some unknown person and made unauthorized transaction through my card.
Not very sure, How the security has been implemented on the SBI CREDIT CRAD and even I did not receive related SMS to my mobile or mail to registered mail ID. It looks like very odd and now I fear to use SBI CREDIT CARD in future.
I got message as like this
Airtel payment bill desk 9999

My card was hacked and made the above transaction.This is the security lapses from sbi. Kindly look into the matter and reversal the transaction amount. Kindly do not raise bill to me as this transactions were not made by me.

I will be reachable at [protected].
Could you please help me here to resolve asap..
Thanks in Advance..a

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Oct 19, 2017

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

State Bank of India [SBI] Customer Care's response Dear Customer, Thanks for sharing your details. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.