[Resolved]  State Bank Of India [SBI] — Sbi general personal accident insurance policy.

Address: 609609

Website: [email protected]

Sir,[protected]
I have taken a personal accident insurance policy under sbi general insurance as per the below details.
When i applied in first time during the year from 15/07/2014 to 14/07/2015 the premium amount of rs 1000/ had been paid (Cash) by me at branch on[protected].
Applied for renewal of the same to next year (13/07/2015 to 12/07/2016) premium had been deducted by the bank rs.1000/ on 13/07/2015. When the policy was in force sbi had again debited from my account on[protected] for the same policy without any information.
Same was notice and mailed to the customer care (Ticket no cd[protected] in the same day and they replied that “forwarded to the branch office awaiting for reply and till now no reply. And also personally i went to the branch handed over a letter to them on[protected]. But no action.
Again they have debited the premium amount in my a/c on[protected] without my willingness.
Transition date duration certificate no. Remark
15-july-2014 15/07/2014 to 14/07/[protected] by cash
13-july-2015 13/07/2015 to 12/07/[protected] by bank
19-mar-2016 policy was in force nil by bank
02-mar-2017 nil nil by bank.
They should not debit the premium in my account without my permission and also they must return the amount of rs 2000/[protected] and[protected] immediately with an ex-gratia payment due to immense mentally and physically disturbed.