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State Bank of India [SBI]

State Bank Of India [SBI] — SBI has not been credited the amount refunded by IRCTC

Address: North 24 Parganas, West Bengal, 743222

I have booked a train ticket on 13th of March, 2017 using my State Bank debit card via IRCTC Connect. I choose pay via debit card/credit card/net banking option which is powered by Paytm. Due to some of my personal issue I cancelled that e-ticket on 15th of March . And IRCTC refunded my amount on 18th of March, 2017 .

Refund Amt. : 3280.0
Settlement Id : [protected]
Transaction Id : [protected]
BANK RFND TXN ID :[protected]
Refund Date : 18-Mar-2017
Branch Name : Ashoknagar (04784)

Today it is 26th of March that is already 8 days passed away and the mentioned amount still not credited into my S/B account. When I met my SBI branch manager he told me that he wouldn't do nothing from his end and he is so judgemental that he blamed on IRCTC without checking anything. I call several times to SBI customer care but they were horrible. I am completely fadeup with this issue and SBI services. I need my refund amount back into my account as soon as possible. I feel really helpless with this issue.
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Comments

Today I had call to SBI customer care but they didn't help me and made me irritated because of there behavior and because of them SBI can lost there one Customer and most probably more then one
Reply
Transaction failed
Nor refund money neither reply from bank
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When I register my card for on line payment, card block and one sms come to contact no. 39020202, for unlock, very sad I trey several time to constant number but all time response it's wrong number, pl say what I do.This month no sms & statment received how can I pay my outstanding amount,
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Unexpected service in SWASTHYA VIHAR branch, also irresponsible behaviour of staff, For maximum five minutes work, every person, either senior citizens or females or any age group they work carelessly, making one counter to other counter and staff often absent, if ask for any support they are irritating, Kindly Do Needful To Organize Them
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My ac.transfer Compler from tankara to raval bt not transfer cif
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