State Bank Of India [SBI] — SBI Team not responding on Transfer of My Loan A/c

Hi, I am a private professional, I was based out to Gurgaon, Due to covid, I moved out to my Native Place i.e. Jamalpur, Munger Bihar.

I was having two loans a/c with the State bank of India, RACPC, Gurgaon, Now I want to get these loans a/c transferred to my Native local branch.

I had visited the local branch of the same and as per the guidance of chief Manager, Jamalpur, I emailed a softcopy of my application to transfer my loan a/c, loan sanctions copy, and KYC documents to get this initiated.

However, I am tried to do the follow-ups over the email, No one is giving me a single response, step to move forward, or any guidance.

I am raising this complaint here, hoping to have helped here.

Thank you.