Submit a Complaint
Banks
State Bank of India [SBI]

State Bank Of India [SBI] — sbi transaction timed out yet money was debited

Address: Kanchipuram, Tamil Nadu

I went to sbi atm on 30th june 2017 near mahindra world city. I tried to withdraw the 6000 rs. I received time out error so i did not get money from machine. But i received message from icici bank as your account xxxx has been debited with inr 6000".
Three times i had to complaint regarding this issue at icici bank. They took 30 days for this issue. After that they replied you have to complaint against sbi for this issue.

I don't know how to proceed/ handle this issue. How i will get my amount?
Please suggests me.

They don't treat the customers in the proper way. And now i believe that its a scam. They are total cheats, cheating on the common peoples' income. I've decided to close my account.

Please give me solution for this issue
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Aug 17, 2017
Updated by faizalRahman please check with once in your side . sure i am not received any amount from the machine but i received only debited message only.
 
2 Comments

Related State Bank of India [SBI] reviews

[Resolved]State Bank of India - penalised the customer for sbi card2[Resolved]State Bank of India - overlimit charges51[Resolved]State Bank of India - credit card service3[Resolved]State Bank of India - case id no. 001-765-226 fwd 001-422-2063[Resolved]SBI/ credit cards - wrong info give on balance transfer
View all 27866 State Bank of India [SBI] Reviews

Comments

I received call from ICICI bank after request submit on consumer complaint portal but my amount was not received. ICICI bank was raised the request for the same but still this problem was not resolved.

I had the transaction with SBI ATM on 2 times but I received time out error in SBI Machine and I received a amount debited message.

I guess this problems was happening on SBI ATM machine only so please check your side and also check with ATM CCTV footage also.

can you please do the final checking with ICICI BANK AND SBI Also...
Reply
The amount was revesed.

it was took 2 month reversal time and stress also...

this issue was happened on sbi or icici bank side I don't know

I am unable to paid credit card bill for this time period because the my amount was locked they charged for late fee 750+GST, overlimit fee 500 and extra interest charges for 830 + GST. They charged for totally 3000.

I don't know what was the logic for this ?

This two Month I am facing stress for financially And has charged for extra amount means how could I managed .

I asking for icici bank people your reversed that amount again taker from extra charges.

I am not earned amount easly so please consider my problems and waiver of extra charge means it is great helpful my situation.

Once again thanks my amount reversed.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27866
    Pending
    0
    Resolved
    7388
    View all 27866 State Bank of India [SBI] reviews & complaints
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information