State Bank Of India [SBI] — Services of sbi local branch

Address: Allahabad, Uttar Pradesh, 13766

Website: consumercomplaints.in

Respected sir/mam

I inform you very regretfully that the condition of the sbi, govindpur allahabad is deplorable. The service condition provided by the same unsatisfactory and the whole system seems to be paralysed.

1. The bank draft forms were unavailable for one week. The customer is expected to arrange the same and the staff including the manager seems to be ignorant to take the note of the same
2. Occasionally there arises a problem of server failure in the computer including the atm machine. The customer is made to wait the whole day.in case of any emergency the bank makes no arrangement and the result is that the customer suffers.
3. The demeanor of the staff towards the customer is extremely rude. The staff does not feel hesitant to shout and howl upon the customers upon any inquiry and the manager seems to be unaware of these things.
4. For petty things customer is made to run twice, thrice or even more including the senior citizens and therefore it creates a lot of inconvenience for the customers.
5. The height of ignorance and irresponsibility can be manifested in the fact that they refuse to address any issue of the customer
The customers are quite unsatisfied by the services of the bank including me. I think the acts of the bank are unacceptable and requires an action.
Therefore in the light of the above facts presented i request that my request should be entertained and this imperative issue should be addressed