Address: Cuttack, Odisha, 753003 |
I am a pensioner. Sb account no.[protected]. Cuttack city branch, cuttack, odisha. I do not receive messages for my transactions including atm related.
On[protected], i had lodged a complaint with ur customer care through telephone. Complaint no.[protected] n [protected]. I was assured resolution of my complaint within 21 days. On the same day, i received a message from bz-sbipsg that my complaints have been attended to n closed.
Today, at around 11.30 am, i drew rs.5500 n rs.4500 from atm. Till now received no message about the same.
In june 2017, i had also lodged a complaint for the same reason. I received regular messages in june n july for my banking transactions including credit of my pension.
On[protected], i received a message from bt-sbrwdz. The message informed me that "u have 658 reward points as on july 17 in ur state bank rewardz a/c. Download the app goo. Gl/x35eku n sign up to earn 100 bonus points. T&e.
I did not act on the same as i could not understand anything from the message. Earlier also i received similar messages which was not attended to as i failed to understand their contents.
I request u to send me messages when my pension is credited, details of my pension n debits n credits to my account.
Thinking u in advance.
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