State Bank Of India [SBI] — state bank of india has not been credited the amount refunded by irctc

I had recently cancelled my E-tickets on 12 April 2018 PNR no. [protected] booked on 18 Jan 2018 and I did not get any refund yet. I got auto generated refund mail from [protected]@irctc.co.in stated that my refund will be in processing. But it has been already more than 15 days and I did not get any refund yet. So I contacted IRCTC about this issue but they said they had already sent the amount with Transaction ID [protected]. They say contact your bankers for further confirmation. I called several times on SBI customer care number they say they wouldn't do nothing on this. I am completely fadeup with this issue. I need my refund amount back into my account as soon as possible.

Following are the details of my Cancelled E-ticket:-

PNR Number: [protected]
Date of cancellation of E-Ticket: 12-Apr-2018
Refund processing date: 13-Apr-2018
Refund amount: 530.0
Refund reference no: IXGAHGRBL5
Payment Option used : State Bank of India(NETBANKING)
Booking reference no: IGACTANVQ1
Transaction Id: [protected]
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State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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