State Bank Of India [SBI] — subject: withdrawal from sbi atm money not received but deducted from my account

Address: Jhansi, Uttar Pradesh

I, dr chandresh kumar bajpai having salary saving a/c no. [protected] in state bank of india, karari branch (07477), jhansi (U. P.). On 01/08/2017 at about 4.00 pm, i tried to withdraw rs 12, 000/- from my account from the sbi atm located at icar-cafri gate gwalior road, jhansi. After feeding all necessary steps, due to some machine problem, i could not received currency, neither any receipt from the atm nor any message on my mobile phone. Next day, when i checked the balance of my account from net banking the amount of rs 12000/- was deducted from my a/c.

I have already given the complaint to branch manager, sbi, karari, jhansi (Up), but after passing more than 4 days, till now money not reverted to my account.

An early action in the matter is highly solicited.