State Bank Of India [SBI] — threatening and harassment from recovery agent call

Address: 123401

Dear Sir

It is about a lady. She introduce herself as Pooja Sharma from SBI Bank.
She called from [protected]. I discussed with her for settlement. Then I asked her to wait Aug'18. I will pay amount in 2 instalment. One in End of Jul & Another in End of Aug'18.

But she start pressuring me. When discussion could not mature, She called my parents who lived 200 Km away and start abusing them.

I request you to kindly look into the matter.

Regards
Anirudh