State Bank Of India [SBI] — Timing related major issue

Address: Anand, Gujarat, 388540

Website: Www.sbi.co.in

Hey,
I am having my account in state bank of india, borsad branch code :00299.

As bank timming are from 10am -4pm so that of 6 hours. Now a days as banks having more working, its the taluka level branch operating with only one single cash, chaque transaction counter having 5 counters only single is in opration since a long time here.
Important complain is that bank manager and the bank employees stopped their working at time of 4 pm customer having in queue too since from 3 o'clock that is 1 hour asbthey reached bank in time of banking hours having in queue cant complete their work done because of this unique rules of stopping counter at 4 o clock having customers in queue are advused to come on the next day to complete that work being done.
You can check the branch visit it surprising way you would see the reasult there.

Is this the customer relationship, is it the customer service. I don't think so.

Thank you