State Bank Of India [SBI] — Transaction failed

Address: Hyderabad, Andhra Pradesh

Sir my name is naresh. On 08.07.2017 around 07.30 p. M iam deposited 14500/- cdm take my money but still not credit in my account. There is no receipt came out. On monday i gave a written complaint there are so many people are facing same problem and i scared to see some of the complaints coz they still not get their refund. And i am also not get my money back we are believe that only state bank of india keep our money safe so pls told me how to get my refund i don't the way to get it pls tell me a suggestion
These are happened at madhinaguda branch cdm hyderabad, telengana