State Bank Of India [SBI] — treating senior citizens (pensioners) very bad response

Kalai V

from Palackattumala, Kerala

Jun 15, 2018

Address: 635112

This is kalaivanan from kaveripattinam, krishnagiri district, tamilnadu state, india 635112. I use to go state bank of india kaveripatinam branch every 2month once regularly to withdraw my grandmother's pension amount. The bank staff member always (Laddy staff - deepika) use to give only 20/50 rs note for 16000 rs. If i ask to give at least 100/500 rs note for 16000 rs. She won't give because her reason is i use to give whatever i have. But i saw many times whoever she knows or other than pensioners she gave 500/ 2000 rs.

My quarry is my grandmother last 5000 rs last month somewhere while walking from bank to bus stand because she cannot able to hold all the bulky notes with her hand. And also she speaking very rude speech. I request you to convey my grievances to sbi higher officials for not happening this type of issues for senior citizens. We have to give respect to all persons. And also ask them to punish her carelessness opinion of senior peoples.
[protected] sbi branch contact number. Ifsc code sbin0007463

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Jun 15, 2018

Updated by Kalai V This is Kalaivanan from Kaveripattinam, Krishnagiri District, Tamilnadu State, India 635112. I use to go state Bank of India kaveripatinam branch every 2month once regularly to withdraw my grandmother's pension amount. The bank staff member always (laddy staff- Deepika)use to give only 20/50 rs note for 16000 Rs. if I ask to give at least 100/500 Rs note for 16000 Rs. she won't give because her reason is I use to give whatever I have. but I saw many times whoever she knows or other than pensioners she gave 500/ 2000 Rs.

my quarry is my grandmother last 5000 Rs last month somewhere while walking from bank to bus stand because she cannot able to hold all the bulky notes with her hand.and also she speaking very rude speech. I request you to convey my grievances to SBI higher officials for not happening this type of issues for senior citizens. we have to give respect to all persons. and also ask them to punish her carelessness opinion of senior peoples.
[protected] SBI branch contact number. IFSC Code SBIN0007463