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State Bank Of India [SBI] — Unable to activate a new classic debit card

I got a classic debit card bearing number [protected] against written request in hard copy given at the Branch at KALAMASSERY SOIUTH. Instructions received suggested that I should contact the Branch for the activation key.

When contacted the Branch, I was told that the practice of sending Key has been discontinued.
I am unable to activate this card through internet banking. It says that the card is not found.
Please advise me how to proceed
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