State Bank Of India [SBI] — unauthorised atm withdrawal from my sbi saving account

Address: New Delhi, Delhi, 110067

I have an account with SBI, JNU New Campus Branch (10441), holding ATM card no. [protected] (currently blocked).

On 6th December, 2017 at about 12:50 pm somebody had withdrawn money from my account through ATM machine somewhere in Gurgaon (at ICI ATM SCVDL454). The details are : Rs.10, 000/-, Rs.10, 000/-, Rs.10, 000/- and last transaction is Rs. 700/-. Total unauthorised withdrawal is Rs. 30700/- (details are given below). I have blocked my ATM Card immediately, after that incident and lodged complaint to SBI customer care on 6/12/2017. ATM Card is still in the possession of mine and I was on duty at JNU at that time.

(1) Amount Rs. 10, 000/- token no. AT[protected]
(2) Amount Rs. 10, 000/- token no. AT[protected]
(3) Amount Rs. 10, 000/- token no. AT[protected] and
(4) Amount Rs. 700/- token no. AT[protected]

I had lodged a complaint to the Police Station in this regards on that date. I had submitted ATM Transaction Dispute application form on 14/12/2017 with all other required information in the Branch. I have given so many reminders and visited Home Branch frequently in this regard. But it is almost 9 months till date I have yet not received any intimation/advised regarding credit of this amount to my account.

I therefore request you kindly expedite further necessary action in this matter and arrange to revert back the amount in my account.

Debaissh Mondal