State Bank Of India [SBI] — unauthorised online transactions

sakpasha

from Chennai, Tamil Nadu

May 21, 2018

Address: Chennai, Tamil Nadu, 600012

My account number [protected] sbi purasawalkam (Chennai) (01515) branch.. Unrecognised transactions occurred on 14/04/2018 and 16/04/2018 amounting to rs7113/- by some company named google *octro inc through my debit card. No otp was sent for confirmation of transaction. Directly message was received regarding deductions from my account. No proper response given by local branch.. Kindly look into the matter and refund the deducted amount...

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State Bank of India [SBI] customer support has been notified about the posted complaint.

May 21, 2018

Updated by sakpasha No response to the complaint until now

Jun 24, 2018

Updated by sakpasha Sirs,
Sub: Unauthorised online transactions - partial resolution.
On 14/04/2018 there have been 22 unauthorised online transactions using the particulars of our SBI debit card No.[protected]. Of these 12 unauthorised transactions each for Rs.249/- have been resolved. Still 3 transactions for Rs.499/- each and 6 transactions for Rs.150/- each and one transaction for Rs249/- (total Rs.2646/-) remain unresolved. And on[protected], 51 unauthorised online transactions for Rs.29 each (total of Rs.1479) have taken place and remain unresolved. Thereby we are still at a loss of Rs.4125/- from our savings bank account maintained in State Bank of India, Purasawalkam branch, Chennai 600007.. May we request you, sirs, to look into these fraudulent transactions and retrieve the amount (Rs.4125) we have lost.
Thanking you,
Shareefa K I and
Shaik abdul khadir pasha.
E mail: [protected]@yahoo.com
[protected]@gmail.com
Mobile: [protected]

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Comments

Rakesh Wadnere

from Dhamtari, Chhattisgarh

May 21, 2018

Plz stop this service.. Charge 295

Sun e Pal

from Kolkata, West Bengal

May 21, 2018

How can you debited money with someone else a/c without his permission u not have rights to deduct money with someone a/c like this refund my amount 590 which u deducted from my a/c today I need my money back

Bijit Baruah

from Hyderabad, Telangana

May 21, 2018

Hello, today i deposited Rs 4000 at first through cdm in hyderabad and then deposited an amount of 2500 and 500 respectively. I got the information regarding the deposit of last two amounts. But in my balance 4000 amount is not shown being deposited. Kindly look into this matter.

Charmi Toliya

from Mangalore, Karnataka

May 21, 2018

I requested for Cheque Book.
A/C no : [protected]

Can you please give me information.