I T varaprasad, scientist from ISRO Sriharikota having account in SBI Sriharikota branch suffered unauthorised transactions on 1/7/21 and lost 45000/- and talked to customer service and requested to register complaints and to block my account in all aspects.
THEY COULD NOT EITHER REGISTER COMPLAINTS OR BLOCK MY ACCOUNT AND COMMUNICATED THE SAME VERY SINCERELY. I CONTACTED THEM NEARLY 10 TIMES N EVERY TIME PARROT LIKE TALKINGS ONLY WITHOUT ANY MEANINGFUL SOLUTION.
SBI CUSTOMER SERVICE IS AN INSULT TO INDIAN NATION ITSELF
AS THEY COULD NOT BLOCK ACCESS TO MY ACCOUNT, I FURTHER LOST 10000/- ON 2/7/21 FOR SBI CUSTOMER SERVICE IS TOTALLY N BRUTALLY RESPONSIBLE.
TOTAL LOSS WAS 55000/-
All the complaints taking channels like “unauthorised transactions @sbi.co.in”, “[protected]@sbi.co.in” etc were not accepting complaint mails I.e mails not delivered stating mail boxes are full etc.
Finally complained to “ PRIME MINISTER OFFICE “ and “CHAIRMAN SBI” from where I got little positive response.
I observe SBI to be weak system n insiders must be involving in these frauds.
People should take accounts in small banks and leave peacefully.
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